Thank you Hinna at PLT for the great customer service. So I wasted a lot of zip pay money just for a belt I can never wear. This site is also one of the most established, ensuring constant quality and easier communication to head office. Really wish I had of read these reviews before purchasing - terrible quality. When it comes to refunds and handling queries. 100% hate pretty little thing they should really change there name because nothing from them is pretty. came yesterday. Extremely disappointing. I messaged the PLT Facebook and sent a panicked message about my address. Received my bodysuit with no tag, no hygiene sticker and was soaked in the smell of sweat. Just great!No buying again in the main time Hermes is the delivery company in charge of shipping. Beware, Do not order from this company bunch of scammers who don’t care about you and take your money and basically act dumb every time I tried asking for my refund. I ordered a dress for an occasion, the dress arrived 10 days after it was supposed to arrive!And wasn't like it was shown on the website. Bikini top but label says Dont get me wet- Poolside posing only???

As days go pass and I’m still waiting for delivery next thing I know is that my delivery is back to PLT and refund will be processed in a week. I got my order OK, in fact reasonably quickly from the UK. AWFUL. (After learning its UK based, and covid.). their quality has gone downhill and i’m upset. I did not read that it was only the top. Similar opinion? The color I ordered was white. You’ve been warned. Can't believe I have been scammed by this company. My order was a win. Will be placing a new order. I ordered some things off of the sale section of the website. Don't mind taking your money but helping they will not do. I purchased a size 4 Itsy Bisy White Bikini Top. Getting a refund is a absolute joke. Welcome to our world.

Quality is disgusting.Dressing myself in a bin bag would suffice.Actually, I did that once and the look turned out better.Yes, I looked better in a plastic bin bag than this junk you sell. Everything was true to size, so much so that you don’t need to upsize to get a more over sized fit on an over sized item.

Your trust is our top concern. Website states upto date tracking, wrong!. Pretty Little Thing (Footwear): 1.8 out of 5 stars from 288 genuine reviews on Australia's largest opinion site ProductReview.com.au. There is a popup on the payment page that wouldn't let me checkout without a code to send to phone - the code was not sent to my number...contacted them on facebook and they said my number was wrong...called the bank and they said it was a scam and asked if I wanted to block my card for now....beware! Love the girls at pretty little thing I… Love the girls at pretty little thing I had a fault with my clothing and they responded very quickly and issued a refund quickly too shout out to Abby,Sabina & Zulak very helpful they also showed me a website where i could recycle my faulty clothing and i think that’s amazing! i was shocked to find this material and completely transparent and not the same quality of the last dress i purchased. The back of it was missing a piece so I can't wear it. Doesn’t tell you shipping will be a couple of months until after you pay for express shipping that supposedly comes in a week. The ordering process was easy, and site was useful and well laid out for a good UX.Pricing was amazing (which should have been my first red flag).Postage was quick and reliable, so very happy with that.Accessories ordered were okay - 3 x hats and a purse/clutch.Unfortunately the quality of the product is absolutely terrible - to the point of unwearable. i was about to order from pretty little thing but before i did i checked the reviews and saw that some of the packages never got there or got lost so im debating on ordering from them.

Almost all clothes I purchased were completely see-through - and given the style of them, they were ones where wearing a bra was not possible. !Not only did I have numerous issues with what was sent (wrong items which were clearly NOT what was displayed on their website) - I then also washed a dress I purchased and after ONE wash the fabric went absolutely awful as though it was plastic. Let's just say there is more but I tried to go back on line to let them know but my account is gone also 1 link leads to another & gets me no where. A total waste of money. And the fabric was cheap and nasty. About 4 months later I wanted a pair of denim shorts But this time I got a size 8 just to be safe, when I got them they fitted like a 6! If its your first order, I would just buy a few things to check out first. I ordered the same pair of shorts in different colors and sizes. Feels like I'm wearing I thought they were based in Australia but they’re UK based so that’s confusing. Only giving one star because I couldn't give ZERO, Got a leggings for my granddaughter and within the hour it had fallen apart, won't order from here again, and she's only a size 10 to 12, would rather go to penneys and spend less and last longer. Read the reviews for Step One Bamboo Underwear. We provide the PrettyLittleThing girl with everything she needs to own her own style. Ordered a butterfly face mask for my daughter to return to school and it looks nothing like the picture.

Another dress i bought was lilac (pastel) on the website, it looked like satin material but what i received was a weird rough hay bag fabric with the pattern barely printed on. So I returned all my items and made another order for the bodysuit in a size up hoping it would be a little longer so it doesn’t expose my hips.

DON'T buy from them!! It was my first order and I spent nearly $100. Some of the same style yes, yet different fabric, cut, sizing and style altogether. I used to order from here all the time. I liked one shirt out of the whole order but the fit around the hips was strange(it was a bodysuit). Now I have no delivery money and no delivery at all.

But the tracking was up to date with aus post. Sean, dani B and courtenay did a great job fixing a problem with delivery! I ordered 5 different colours in this crew all in the size medium. Two were too tight, two were way too oversize and the black one was the worse. Write a review on ProductReview.com.au! Completely different style and colour. Very miss leading information stated on website and quite disappointed that its not accurate information. I recently purchased oversized tshirts and they were extremely misleading. They were way to small for me and I was so disappointed. I do not recommend buying from here as I have so many more bad things I could say about them from the sizes to quality. First time order - great customer service. I love every item and i know they’re not going to start falling apart after a couple wears....Read more. Don't waste your money. The fabric was cheap, threads were coming apart, and I thought size 6 would be on the smaller size but it seemed like it was a size 10. Thanks Emma for quickly refunding my next day delivery as there an issue with the courier and my package was not delivered. Waited the 28 days and I still had to follow up on it. Both the order and shipping charges were returned to my account. They are not true to size! DO NOT BUY FROM THIS PLACE!! A year ago, I ordered a jacket and the colour was completely different from what shown on the website. Clothing it very cheaply made and not worth a cent. Just a big con and cashing in on a serious issue with a gimmicky money maker. Paige Leigh was helpful and reassuring she will arrange delivery next day and got item, so pleased with outcome. All rights reserved. Website clearly states up to date delivery days, when it isn't!! I bought a dress yesterday from New Look and the model was a … Customer service representatives like Heather make customers become clients. I’ve made an order and received a top with a big hole in the front and the other items were just poor. But it was polyester . Absolutely crap company. I feel stupid and like I've supported something terrible by buying from this company. On the picture it looks large but it just about covered her nose and mouth, it wouldn't even go under her chin.

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