lds account help
We hope to be adding some testing tasks or other kinds of tasks in the near future. Tap the link in the message for parent to be resent consent links. Why can't I access my local Directory, Calendar, or other Church tools? Enter your desired username and tap "Save". Additional answers may be found on the general. As a result of this project, LDS Account users will have access to more information to help them quickly resolve their problems without a call to the GSC, which in turn increases the GSC’s capacity to support other Church products. Contacting IT Support. Official website of The Church of Jesus Christ of Latter-day Saints. Home2. Under the Contact Settings heading, select Email Address.

This message indicates that there is another account linked to this recovery option. Resources for priesthood leaders regarding keeping records and using technology in LDS Church meetinghouses. Please note that available Recovery Options are dependent on what was previously set up for your account.

LDS Account is one of the most widely used Church products.

Frequently Asked Questions (FAQs) User Forum; Provide Website Feedback; Reference Documents Reference Documents. to open Account Recovery. Tap the link in the message to be resent verification links. Double-check your email address, then use the option on this page to request a new email. You belong to a group that requires Two-Step Verification.

You may set up as many options as you wish. Please note that available Recovery Options are dependent on what was previously set up for your account. The application you are attempting to access requires Two-Step Verification. Calendar. Follow the prompts to update your password. Double-check your phone number, then use the option on this page to request a new code. Please let Ben Minson (project lead) know at any time if you have a question about the project, either as a message to the discussion group or to Ben directly. Work with your Ward Clerk or other Church leader to update your phone number in your local Directory. My Mobile Phone Verification is not working. My email or phone number is already attached to a Church Account. Follow the prompts to update your password. When you join the project, Ben will contact you by e-mail. If you are using a Google Voice Number (or equivalent), it will not work with Church Account. You may change your username as long as you are not Church workforce. Insert the Security Key device into your USB port on your computer.

An error message will display. Privacy Notice   |   to open Account Recovery. Thanks for your help with this project. Sign into your account.

Once the new LDS Account site goes live, we'll keep an eye on the usage of the help topics and the help desk's articles to see if we're helping to lighten the GSC's load. On the Sign On page, tap "Need help signing in?" As a result, LDS Account results in a high number of support tickets created at the Global Service Center(GSC). On the Sign in page, enter your username and password. Enter the six-digit code that arrives via SMS. Based on your location's laws, you may need parental consent before your account becomes active. Why sign up for an LDS Account? We're done with the first round of writing. It is possible that you have a duplicate Church Account, or you have shared this recovery option with a family member. Additional factors for verifying your identity may include responding to a Push notification on your mobile device, entering a code generated through the Google Authenticator App, entering a code received via SMS messaging, or tapping a Security Key device. We're done with the writing tasks for now. Enter your Mobile Phone number or Email address and tap “Continue”. If your Membership Record Number (MRN) was not entered during registration, you will not be able to access tools requiring membership information.

Mobile devices that support text messaging. See new ward and stake calendar, repeating events, and group calendars, sync to Outlook or Google calendar, and more. Tap the Security Key when prompted. Sign into your account. I'll keep our team posted on what happens with this.

On the Sign On page, tap "Need help signing in?"

First, click Join on the project page to add your name to the list of project members. Under the "Profile" heading, select "Membership". Follow the prompts to update your password. Apple or Android device with Internet access and/or cellular service. For account security, we recommend not sharing your email address or phone number with another account.

Please note that this phone number is ONLY used for Church Account recovery and communications. Hundreds of thousands of people have an LDS Account, both members of the Church and people not of our faith. 1-801-240-HELP (4357) U.S. and Canada toll free: 1-855-537-4357; Europe and Africa toll free: +800-2950-2950; Additional toll-free numbers; By email. If so, I'll create more writing tasks for the team to tackle. Your identity must be verified via Email or Mobile Phone before using your account. You have opted-in to use Two-Step Verification on all applications. Enter your new email address and tap Save.

See resources available to meet welfare needs; place and manage orders from the bishops’ storehouse. If you are using Two-Step Verification, you will be required to verify your identity with two factors before recovering your account. See new ward and stake calendar, repeating events, and group calendars, sync to Outlook or Google calendar, and more, Access contact and unit information for Church organizations and leaders worldwide, About, access information, online audits and audit reports. Most Security Key devices can be used, such as YubiKey. Please note that changing your email address within Church Account will automatically update it throughout the Church system, including your local Directory. and then "Forgot Password?" Help Center; Tools on; Tools on After signing in, find "Mobile Phone" under the "Contact Settings" heading.

If cell coverage is not available, you can enter a code found in the app instead. We have access to an external test version of LDS Account 5.0 here: Follow the on-page prompts to verify the email address. Enter the six-digit code provided by the Google Authenticator app. Use Account Recovery to identify the account(s) using this information. It also enables you to help do service and missionary work online, such as at and The purpose of this project is to write updated help material for users of LDS Account for the upcoming redesigned version. LDS Account has become the key to accessing all the resources the Church has to offer, such as family history tools, ward and stake websites, employment resources, and more. The purpose of this project is to write updated help material for users of LDS Account for the upcoming redesigned version. To opt-in to use Two-Step Verification, visit Church Account and select "Two-Step Verification" from the navigation menu.


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